General Information
Buyers' Tips
Sellers' Tips
General Information
Because there is no foolproof way to prevent
fraud, awareness is the best defense. Please review our tips
below, and use your best judgment in all transactions.
Automosphere.com do not own, buy or sell
vehicles listed on our site. Automosphere.com is an online
vehicle listing service that connects car buyers with sellers.
We are not car dealers. Any listing information about a particular
car comes directly from the seller-not us.
If you receive an email that implies we're selling or buying
a vehicle, please report it to us. It's most certainly a scam.
We don't offer automotive warehousing or shipping
services.
Any email that requests a deposit or payment for a shipment
of a car stored in an Automosphere.com warehouse is a scam.
Automosphere.com doesn't own a warehouse, and we don't ship
cars. Simply put, we don't get involved in transactions between
buyers and sellers.
If a seller recommends a bogus warehousing or shipping service,
report the seller to us.
We don't get involved in transactions between buyers and sellers.
Don't respond to any email that appears to come from Automosphere.com
(for example, by displaying our logo) and urges you to complete
the sale or purchase of a car listed on our site. Such emails
are a sure sign of a scam.
Other signs of fraud are emails that:
- Claim the security of a transaction is guaranteed by Automosphere.com.
- Imply we've verified information about a particular buyer,
seller or listing.
- Describe a "preferred" or "pre-approved"
buyer or seller program.
Automosphere.com doesn't guarantee or endorse transactions,
and we don't have preferred or pre-approved buyers or sellers.
We'll never encourage you to buy any particular vehicle listed
on Automosphere.com or to sell your vehicle to any particular
buyer. If you receive a suspicious email such as the ones
described above, report it to us.
We don't ask you for personal or financial information
via email.
Online fraud often begins with a spoof email requesting financial
information. These spoof, or scam, emails often impersonate
a reputable company such as Automosphere.com by illegally
displaying a company's name, logo or trademark.
The intent is to deceive customers into revealing information
such as:
Username
Password
Bank account number
Bank routing number
Credit card number
Debit card number
The only time we may ever request your debit card information
is when you're in the process of purchasing an ad on our website.
We will not take down your listing because you don't provide
account information. If you receive an email that asks for
the kinds of information listed above, don't respond. Instead,
report the email to us.
We don't require payment to enter a sweepstakes.
Automosphere.com may offer promotional contests from time
to time, but we'll never require payment to enter a sweepstakes
or to claim a prize.
If you receive an email that claims we're holding a promotional
contest or sweepstakes, please contact us:
We don't inspect vehicles listed on our website for any
sort of damages.
Damaged vehicles may have been:
- Contaminated with toxic chemicals.
- Carrying large amounts of harmful residue.
- Corroded, causing damage to electronic components.
To avoid purchasing a damaged vehicle:
Inspect the car
Schedule an inspection with a professional, mechanic
who is trained in handling vehicles.
Obtain a vehicle history report
A vehicle history report can provide useful information,
such as who holds the title, whether the car has been in an
accident and if it was ever reported stolen, salvaged or damaged.
Common-Sense Advice for Buyers
Buying a car you find online is a lot like buying a car through
a classified ad in the newspaper. In either case, use your
best judgment.
Know the car's market value
Be suspicious of a vehicle priced significantly below
market value. If it sounds too good to be true, it probably
is.
Obtain a vehicle history report
A vehicle history report can provide useful information,
such as who holds the title to the car and whether the car
has been in an accident reported to authorities. You'll also
find out whether the car was ever reported stolen, salvaged
or damaged.
Inspect the car
Schedule an inspection with a professional mechanic
or an inspection service if the car is not in your area. An
early inspection can help you identify problems. However,
keep in mind that an inspection isn't a warranty and won't
guarantee a car is free from defects or that inspectors have
identified all existing problems.
Confirm contact information
Before you send payment, verify the seller's street
address and phone number- an email address is not enough.
Addresses should match up.
Get a detailed receipt
Ask the seller for a receipt that states whether
the vehicle is being sold with a warranty or "as is."
Get title to the vehicle
Make sure you know what's required in your state
to transfer title to the vehicle you're buying.
Common-Sense Advice for Sellers
Selling a car you find online is
a lot like selling a car through a classified ad in the newspaper.
In either case, use your best judgment.
Confirm contact information
Be particularly wary of buyers willing to purchase
your car sight-unseen. Always verify the buyer's street address
and phone number.
Secure payment first
Do not transfer the title until you have payment
in hand at the agreed upon price.
Verify that a certified check is genuine
Before you deposit a certified check, verify authenticity
with the issuing bank-not just your bank. Make sure the account
contains sufficient funds and the issuing bank guarantees
payment on the check. It may take a week or more for the check
to clear. It hasn't cleared just because your bank has accepted
it and credited your account.
Beware of overpayment or other complicated payment
schemes
Don't agree to any plan where the buyer asks to send
a check for more than the sale price and requests that the
seller refund the difference. And be suspicious of any buyer
who proposes making payment through a friend or agent of the
buyer.
How to Report Fraud
Help us stop fraud. If you receive a suspicious email, let
us know right away.
-Forward any suspicious emails to us immediately at customersupport@Automosphere.com.
-Don't change the subject line or send it as an attachment-doing
so could prevent us from identifying trends and preventing
similar scams.
Automosphere.com investigates all reports in an effort to
protect our customers against future fraud. However, it's
not likely we can help you get your money back. And we can't
arrest the thieves who stole it.
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